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Testimonials

Japan trip – out. Cruising around New Zealand – in.

Japan trip – out. Cruising around New Zealand – in.

Covid 19 has had some unexpected consequences.

Not too long ago, social influencer @motornature, (you can check out his pictures on Instagram), and his partner were booked on a snowboarding holiday in Japan. It’s now been postponed for a bit, due to border closures.

On the positive side, it opened the way for him to fulfil a lifetime dream thanks to Rockboat Marine.

The motorbike enthusiast and former journalist and tour guide says he always wanted to get out on the water. “This is the first step”, he said. “‘I’m the captain now’! he says quoting the line from biographical drama-thriller film “Captain Phillips” which he urges everyone to watch.

“Tony’s price point was one I could afford. Literally, I’m not just watching the ocean, I’m not just one of the crowd. I’m out there in it, doing it.”

He says his new Rockboat Marine 330 inflatable can seat three people easily and he is eagerly planning future adventures, beginning with the waters around the Abel Tasman National Park. “It’ll be fantastic!” Lake Coleridge, Lake Lyndon and Lake Wakatipu are also on his boating “to do” list. Having lived and worked in Queenstown for some years, he’s keen to experience the area from a whole new perspective.

Definitely for “exploring” with, rather than fishing, the boat was out on the water within 24 hours of purchase and it’s new owner couldn’t be happier with his purchase and the opportunities it opens-up. “A motorbike takes you so far…then you can jump on the inflatable, it’s just magic!

“Kiwis are looking to enjoy the pleasures of life now and spending money on things they’ve always wanted to do.”

Japan will just have to wait.

 

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We must be notified within 14 days of delivery that you wish to exchange a product. We only refund items if they are defective or damaged and are unable to replace with the same item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Should you need to return a product, it MUST be in its original, new condition. Soiled, wet, mildewed, torn, used, missing original accessories and packaging (packaging must not be damaged) or otherwise mishandled items cannot be accepted for exchange. Freight costs to return the product and for the return of the replacement item will be at the customers expense. Our quoted shipping rates are a subsidised flat rate but returned goods will be charged at the full shipping cost. We do not accept returns if you change your mind. If for some reason a refund was accepted a 3.9% fee will be deducted from the credit due to the credit card company no longer refunding their fees. Please see below for specific product returns. Boat Covers: Please take extra care when first trying your new cover. Before purchasing we always recommend you follow the guides on how to size covers correctly but for some reason it doesn't fit properly then we will exchange it for another size provided that it is returned with its original packaging and is not soiled or damaged and we have been notified within 14 days of delivery. Your replacement will be shipped after we receive and inspect your returned product. Inflatable Boats: Please choose carefully as we do not accept returns for inflatable boats. Warranty Conditions: Rockboat Inflatable Boats are warranted from manufacturing defects for a period of one (1) year. This warranty does not cover damage to the Inflatable Boat because of puncture, tearing, ripping, abrasion, ordinary wear and tear, abuse, over inflation, negligence or modification. This warranty does not cover damage to boat covers, Bimini’s or boat in any form from use of products including but not limited to the following acts: misuse, abuse, incorrect fitting, neglect, improper boat protection, accidents or acts of nature. If there is a warranty defect Rockboat Marine will repair or replace, at its discretion the product free of charge. The following damage to covers and Bimini tops are not covered by warranty: Tears, rips, holes or rubbing caused by not padding sharp or obtrusive object (fasteners, aerials, rocket launchers etc). Tear, rips, holes or rubbing caused by improper securing of boat cover to boat. Damage to your cover during trailering would not be covered under warranty (This is a trailer at your own risk option. WARRANTY DOES NOT COVER TRAILERING). Failure to use a support system to repel water from your boat cover can and will damage your boat cover or boat if left in weather conditions. Water or snow will gather and cause damage to your cover or boat from the weight. Allowing water, snow & ice to pool on the cover, discolouring or fabric desecration from foreign objects and chemicals (including tree saps, petroleum products, bird and animal droppings etc.) Mold and/or mildew caused by storage of wet product and Acts of Nature are all not covered by warranty. Biminis should always be placed in radar/laid down position and in boot when trailering or not in use). Bimini tops should never be left up when not in use. If left up, winds can damage your Bimini top and warranty does not cover wind damage. Tears or rips caused by improper use such as but not limited to transporting with the top up and driving the boat with the top up. Bimini's are also warranted to meet our stated product specification in effect at the time of purchase. Failure which can be attributed to improper installation of the canopy, or distortion of the framework upon which the Bimini is mounted, is not covered by this warranty. No rebate or replacement will be made for any Bimini subsequent to the one year period covered by this warranty, or at any time for damage resulting from negligence, weather conditions, vandalism, or chemically induced degradation. Frame damage from modifying it's original design/structure is not covered. The foregoing constitutes Rockboat Marine, sole warranty, and all other representation, warranties, guarantees or conditions, be they expressed, implied, and tacit, are hereby excluded. The liability of Rockboat Marine here under is limited to replacement and/or rebate as aforesaid and in no event shall Rockboat Marine be liable for consequential or special damages of any type whatsoever. If minor repairs can return the product to functional use it will be reworked at no charge under warranty conditions. If for some reason there is a problem, the factory will make every effort to correct the problem. Purchasing goods for business purposes, the Consumer Guarantees Act does not apply. Purchasing goods for your own use, the Consumer Guarantees Act does apply. Ownership of goods pass to the customer on delivery. Our insurance policy covers loss or damage in transit within New Zealand and our risk ceases upon delivery. This warranty applies to the original purchaser and is not transferable. Rockboat Marine will not accept returns without proper authorization from our company prior to return goods being sent. Refunds (if applicable): We only refund items if they are defective or damaged and are unable to replace with the same item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. The Cover Shop Ltd trading as Rockboat Marine

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